Worst service

I keep asking myself why I'm still with this bank when they fail me so many time with their rude agents who speaks to people as they please as if they doing one a favor to be rendering a service to me.

I tried so many times to place a notice on my investment using my internet banking and I've failed to get it right because fnb has a problem all the time . I call the call centre 22/06/2021 13:15 to place a notice their agent Nicolate DE Lange who says she reports to Shereeze decided to be rude and reauthenticate me when your systems clearly states that we are being authenticated when we accept the message on our apps.

People like Nicolate have no place working in a call centre where customer service is concerned, I will not do anything further as people like her show us they don't need us as customers they have better clients to attend too.... as I take my accounts to capitec bank. Thanks again for the sloppy and rude service from Nicolate DE Lange ? FYI I'm still not helped with the notice. Mrs thing was just concerned with shouting and exchanging words with me.