MM
Mondli M

1 reviews | Active since Apr 2018

09 Oct 2018, 18:03

Worst serb

I have been to fnb more than 4 times and have called them countless times trying to get this matter resolved. I took out a temporary loan with them and I have been paying every week and I was supposed to be done paying in September but they are still deducting money from my account. When I go to the branch they say they are going to check and call me but that has not been done. This is my last resort. I want to know what's going on in my account once and for all.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Oct 2018, 11:06
Official

Good Day Mr Mondli Mgenge

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***