Worst Private Banking Department

I am so disappointed with FNB, particularly the Private Baking Department. I have been part of private banking for almost 3 years now and i have sadly had the poorest service from this department. First with a private banker who technically performed a ********** action on my account and was later replaced with an even more absent banker that gave me wrong advice etc. When that banker resigned form FNB i was not informed of that news furthermore i have yet to be contacted by a new banker who i am told was assigned to me on 1st Sept? I am now looking for an alternative bank as of now due to this poor poor treatment from FNB.