PV
Phila V

1 reviews | Active since Jan 2017

07 Oct 2019, 10:44

WORST ONLINE BANKING EXPERIENCE EVER - FNB

For three days payment made to my FNB account from another FNB acc. For some reason the payer must call FNB to request the release of funds, this is so ridiculous and frustrating. Why have online banking if we must still call in to request release of funds.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Oct 2019, 12:10
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is   ***

Regards

 Hello Peter Complaints Team 

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