1 reviews | Active since Dec 2016

26 Dec 2016, 14:38

worst online banking ever

<p>every month my payment limits are wrong, too low or i need to adjust them again. now i gave notive for two 32 day accounts so that i can pay december bonusses, but the notice is gone now. i am not getting any response from the banks, which means if i have to give notice again, i wont be able to pay my staff the money promised. <br /><br />i still havent received credit cards i app**** for six months ago. every issue takes hours on the phone. my personal banker is never available. <br /><br />there is just way too many issues with FNB. in Jan, when i am back at home, i am changing banks immediately. </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Dec 2016, 09:35
Official

Good day Mr. wessel-pretorius-1

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is ***.

We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.

Thanks Regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***