1 reviews | Active since Jun 2016
worst network provider
<p>ive had a fnb connect comtract for +/- 5 months and in that time i had nothing but problems with it. I have contacted 3 times already and get different stories everytime. Ive no cancelled the contract and yet they still charged a cancelation fee. From taking the contract that they offered me and porting my number from MTN it was the worst experiance ever. Now that its canceled i am trying to port my number back to MTN but i cant as for some reason my airtime balance is sitting at 0ver -R38000. take note no new phone was taken or recieved on this contract. i contacted them again to ask what is going on and was informed it was a error message on their side. i was happy with that reponse but the fact that it could take up to 48 hours to resolve is pure nonsense. as i cant port nor make any calls</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 934885.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 934885.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
