FA
Faiyaz A

1 reviews | Active since May 2017

08 Sept 2022, 09:10

WORST MOBILE BANKINF EVER

This is becoming an increasingly frequent problem with FNB. I tried to do a transaction. The money didn't leave my fnb account the first time so I tried to do it again. Then both transactions money disappeared but the app I used declined my purchase and now there's no record of me doing the transaction and the money is still reserved.

This isn't the first time it's happened with fnb..your approve transaction comes 30 seconds after I do the transaction. This is ridiculous.

It's 850 x 2 this morning the 8th Sept 2022.

I'm sending an email to hellopeter and I'm sending a mail to complain about this because I'm considering closing this acc because it's not worth the hassle I want that 2 transactions reversed now. I've sent through the paperwork. I was on the phone for an hour being pushed from one person to the next. You're premiere service is trash

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Replies (3)
FA
Faiyaz A's update08 Sept 2022, 12:10
Reviewer Update
I tried transferring money again and it's working. It looks like the problem is with you. My R1700 is sitting with you. Not with VALR. I've been waiting all morning to get a trade in while the Market is down. Is FNB going to compensate the 300% return I should be getting?
FA
Faiyaz A's update08 Sept 2022, 12:55
Reviewer Update
FYI I've emailed your ceo Jacques Celliers. *** and Rmb.

I'm disgusted by the service
FA
Faiyaz A's update08 Sept 2022, 14:38
Reviewer Update
Can you please have someone close my FNB account. I pay Premier fees for what ? I am sick of you people wasting my damn time. I need that money back NOW!