Worst mistake I ever made

I have been banking with FNB since I was 16 years old, so it was no questions asked when my husband and I needed a business bank account that our first choice would be FNB. I have had endless problems with countless promises of being called back which never materialized. my shortest call to them the last 5 times Ive called is 35 minutes. My issues with them ranged from a blocked account 3 times for only the Lord knows what reason. which was rectified EVENTUALLY, a damaged card delivered to me which resulting in me having to go into a branch for a temp card and the clever lady there forgot to charge me inconveniencing me further. 18 R5 transctions cost me almost R3000. FNB treats their customers like absolute filth. FNB , how can we help you? what a joke. Needless to say i will be moving over to Nedbank the first chance I get. At least there you are not subjected to ****************.