1 reviews | Active since Sept 2010
Worst horrible experience - bring back my money
Hello FNB,
There is a funeral at home and money was sent into my account to go and buy things in town NOW for the funeral. So i arrive in town and money is gone from the account and after inspecting i realise that FNB credit card took the money.
I signed a contract with you to take the money from the account on the 2th of each month because i get paid on the 25th. You took the money on the 24th , the money is not even mine it is for the funeral. I have never skipped a payment go check your data.
My salary is paid into my FNB account, how about you wait for my salary in a few hours and take your money. I want that money back in the account now , i cannot wait, the funeral is tomorrow. and next time just try to abide by the contract that you created.
The gentleman who assisted me was able to assist with putting mesasures into place that will prevent this issue fro happening again. i hope you will be able to trace him with the reference number. He was really helpful , he explained everything to me and gave me options that i can use in the interim. i got excellent service for him and for that reason i will change my complaint to a compliment.
The gentleman who assisted me was able to assist with putting mesasures into place that will prevent this issue fro happening again. i hope you will be able to trace him with the reference number. He was really helpful , he explained everything to me and gave me options that i can use in the interim. i got excellent service for him and for that reason i will change my complaint to a compliment.