ND
Nastasja D
1 reviews | Active since Sept 2018
15 Dec 2018, 04:58
Worst Fnb experience!!! #feelslikeABSA
FNB has taken money for my debit order installments in December on the 15th, I don’t understand as my salary is on the 30th and this is my bonus so they have taken from my bonus ? I think it’s absolutely ******* that they don’t advise this naedo form of taking payment unless requested as I am not in arrears ? Frustrates me that this bank is permently hungry for problems... will a second payment for January be taken on the 30th of December too? when I actually get my salary ? As I don’t want my money to be taken twice in one month or is this a early payment ? This bank should be more attentive to inform their customers... my international bank never does this !!! Only in RSA
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FNB (First National Bank)'s replyOfficial
15 Dec 2018, 09:25Good Day Nastasja
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance. *** Regards, Hello Peter Team Email address: *** Tel number: ***
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance. *** Regards, Hello Peter Team Email address: *** Tel number: ***
FNB (First National Bank)'s reply15 Dec 2018, 09:25
Official
Good Day Nastasja
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance. *** Regards, Hello Peter Team Email address: *** Tel number: ***
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance. *** Regards, Hello Peter Team Email address: *** Tel number: ***