Worst experience with account application

<p>My wife and myself app**** for an FNB account 2 weeks ago. <br />We were told we qualify for Premier Account with a credit card.<br />After sending all the relevant documents to the numerous addresses. We are still getting emails and smses daily asking for the documents over and over again. It's ridiculous. We have sent proof of residence, ID copy, payslips about 5 times now. We have phoned and gone to all the different departments only to get told they are nt sure why we have to resend all the time.. It keeps going back and forth not getting anywhere. We were both told we were approved for a credit card, yet it's taking weeks to get the actual card. <br /><br />This is one of the worst experiences we have ever experienced, by ANY bank.<br /><br />*********** and time wasting.<br /><br />We just want the process to finish and get the cards.<br /><br /></p>