Worst Experience with a banker .

I call FNB which is my current bank, to do a simple thing as change my number having lost my old number.

The lady who assist me changes my number then offers to upgrade my savings account to one which would earn me more interest. A few hours later I try and transfer money between my accounts like I normally do, only to get an error which says “my transaction can not be processed”.

I call them to find out what’s wrong because all this while my accounts were working fine with no issues whatsoever. I then get told my account has been blocked and I cannot use my savings account anymore.

All I did was simply call in to change my number and now I find myself regretting that decision, because I’m now stranded with no money. Yet I’ve got funds in my account.

The level of service I have received from all the consultants I’ve dealt with has been absolutely appalling to say the least, and they can’t even put me through to a Manager .