AM
Andile M
1 reviews | Active since Oct 2025
03 Oct 2025, 11:53
Worst Experience Ever with no accountability
Utterly disappointed in how my account with the bank have been handled - with no communication and being thrown from pillar to post. As a result I find myself being told I owe just over R7k and this is all because of the banks fault. On pushing back, I was advised this will be reversed and account closed. It's been way over a month and every time I call it's a different answer and feedback with no sign of this being resolved. I am finding myself stuck with this issue and causing a lot of stress and anxiety. Worse service ever!
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Andile M's updateReviewer Update
09 Oct 2025, 16:13And as expected and has been - this response was just for show. No help offered to date, no communication or reaching out. In trying to call the bank, I am being thrown from pillar to post and calls being put on hold.
Every time I get told - will have response in 48hrs and yet its been way over 48hrs and nothing.
This has been the worst experience ever and really need to have my account closed!
Please!
Every time I get told - will have response in 48hrs and yet its been way over 48hrs and nothing.
This has been the worst experience ever and really need to have my account closed!
Please!
AM
Andile M's update09 Oct 2025, 16:13
Reviewer Update
And as expected and has been - this response was just for show. No help offered to date, no communication or reaching out. In trying to call the bank, I am being thrown from pillar to post and calls being put on hold.
Every time I get told - will have response in 48hrs and yet its been way over 48hrs and nothing.
This has been the worst experience ever and really need to have my account closed!
Please!
Every time I get told - will have response in 48hrs and yet its been way over 48hrs and nothing.
This has been the worst experience ever and really need to have my account closed!
Please!