ZS
Zanele S
1 reviews | Active since Mar 2017
16 Aug 2019, 08:30
Worst experience ever
Still waiting on mere feedback on my complaint. All you get from the business desk “we’ve escalated the matter..” how is it escalated if it takes whatever time you’re comfortable with to give a response that’s if you even care about giving feedback. What’s wrong with you people with no sense of customer satisfaction.
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Replies (1)
FNB (First National Bank)'s replyOfficial
16 Aug 2019, 10:03Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is | ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is | ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply16 Aug 2019, 10:03
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is | ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is | ***NF
Regards
Hello Peter Complaints Team
***