NK
Nozithembiso K

1 reviews | Active since May 2018

18 May 2018, 11:54

Worst Experience ever

I have been with FNB since I was 8 years old and now I am 41 years but the service I am getting lately is not giving me joy worse the number ********** 800 number they will just hang up on you they don't even giving you their names. FNB I went to them for the missing payment on the 26/04/2018 until today 18/05/2018 I have not received anything tangible from them they are telling me that they are waiting from the other bank that the money went to. I am not sure if I should stay loyal to them as they are treating me like trash.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 May 2018, 15:05
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

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