1 reviews | Active since Sept 2011
WORST EXPERIENCE EVER!
I transferred money via the cellphone application to a wrong FNB account number on 17 April 2018 (immediate transfer) and after altering capitec to this accident i'm told it is unfortunate i cant just can't simply reverse the money and i must just accept it is gone. I contacted FNB too and was told they cant intervene in capitec's day to day processes, i mean what the hell? This is FNB's client and they can surely assist as i have the account number which is ********** 2266, i am also an FNB client but just transferred with my other account.
Good day Tinyiko,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Hello Peter Complaints Team
*** (option one)
Good day Tinyiko,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Hello Peter Complaints Team
*** (option one)