GO
Gabrielle O
1 reviews | Active since Oct 2017
10 Sept 2025, 15:09
Worst experience ever
Worst experience ever , This company does not care about their clients , My bank account has been blocked for reasons they cannot disclose to me so because of this i cannot access my bank account and the funds in my bank account at the moment because they decided to block my account without warning , I was told to call the ***** department i called them they say this process takes 7 days i must call back to get an update FNB how will I go about day to day activities without access to my funds you have no regard for treating customers fairly !!!!!!!!
Helpful (0)
Replies (1)0
Replies (1)GO
Gabrielle O's updateReviewer Update
22 Sept 2025, 09:11Good day
I am writing here again to express my dissatisfaction with FNB how you are handling this case there is no reason why my account was blocked I have sent all proof and information to email that was sent to me over a week ago , How long will you keep my account blocked this is such an inconvenience as my funds are frozen and cant make any transactions
I call the ***** department multiple times and they say this matter needs to be handled via email
I do not get a response via email at least have the courtesy of replying to my emails so there is no updates on this case , there was no reason to block my transactions instead of safeguarding your customers you treat us like ********s I will definitely be closing my account after this is handled
I am writing here again to express my dissatisfaction with FNB how you are handling this case there is no reason why my account was blocked I have sent all proof and information to email that was sent to me over a week ago , How long will you keep my account blocked this is such an inconvenience as my funds are frozen and cant make any transactions
I call the ***** department multiple times and they say this matter needs to be handled via email
I do not get a response via email at least have the courtesy of replying to my emails so there is no updates on this case , there was no reason to block my transactions instead of safeguarding your customers you treat us like ********s I will definitely be closing my account after this is handled
GO
Gabrielle O's update22 Sept 2025, 09:11
Reviewer Update
Good day
I am writing here again to express my dissatisfaction with FNB how you are handling this case there is no reason why my account was blocked I have sent all proof and information to email that was sent to me over a week ago , How long will you keep my account blocked this is such an inconvenience as my funds are frozen and cant make any transactions
I call the ***** department multiple times and they say this matter needs to be handled via email
I do not get a response via email at least have the courtesy of replying to my emails so there is no updates on this case , there was no reason to block my transactions instead of safeguarding your customers you treat us like ********s I will definitely be closing my account after this is handled
I am writing here again to express my dissatisfaction with FNB how you are handling this case there is no reason why my account was blocked I have sent all proof and information to email that was sent to me over a week ago , How long will you keep my account blocked this is such an inconvenience as my funds are frozen and cant make any transactions
I call the ***** department multiple times and they say this matter needs to be handled via email
I do not get a response via email at least have the courtesy of replying to my emails so there is no updates on this case , there was no reason to block my transactions instead of safeguarding your customers you treat us like ********s I will definitely be closing my account after this is handled