SM
Sibongile M

1 reviews | Active since Feb 2017

09 Feb 2017, 15:42

Worst experience

<p>FNb personal loans just deducted R7799.14 off my account without any call whatsover that money doesnt even belong to me worst thing is they deduct way more than expected like not even the instalment i need that money reversed back into my account ASAP i have been in communication with a company GL inc and i have requested on a settlement as im looking into settling this account a person in a senior position need tos call me ASAP as iv been put on hold for 10 mins by Fnb consultants call back on ********** 933</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Feb 2017, 16:10
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)