EM
Enoch M

1 reviews | Active since Oct 2018

19 Feb 2019, 13:25

Worst experience.

Waited more than 12 hours to get my statements put into one document and emailed to me. For crying out loud. Its just statements that you guys keep promising that I will get them in 30 minutes. I'm done with fnb.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Feb 2019, 15:07
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

*** (option one)