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wayne C

1 reviews | Active since Aug 2017

25 Mar 2018, 08:21

Worst decision to move to FNB

Possibly the worst experience I’ve had! Zero customer care, zero control over what they doing. Try to contact them, it’s impossible their call Centre doesn’t answer a phone.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Mar 2018, 10:42
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***