Worst customer service out there. No one wants to assist, just transfer

I have settled my student loan on 21 august. Inhave then opened a savings account a week ago. Since then it has been reflecting the full amount +interest on my banking app. Even when iI was paying it, it never showed on my app. I then started calling and callinf. I spent one and a half hours on calls with just one agent to another transferring me to "someone who will be able to help". It has now been days of trying secure chat (which also just tranfers me around) calls and going into branches (where I just have to pick up a phone AGAIN and be tranferred to no one who seems like they want to help because they just transfer me around instead of trying to help. I am tired of people assitig who cant and dont want to help. I am very very dissapointed in the service provided. I have been battling on calls foe way to long with 0 assistance. Can someone from FNB who is willing to help me please tach out and assist me in clearing this downpayed credit reflecting on my app. This is ridiculous and unacceptable customer service