Worst Customer Service Experience On A ********** Transaction

Case No-*** The Worst Customer Service Ever On Reported *****. As Bad As It Is That R4500 Was Taken From Account, Your Investigative Officer Can Not Even Explain Why A Transaction Done On Sunday Only Appears On Wednesday. I Received No Notifications Nothing Of Such When Money Was Being Taken. All You Can Tell Me Is That My Cellphone Was Used In The Same Location As I Stay By Whom Ever I Live With. I Live With A 71 Year Old Mother, A Sister Whose Sick; Her 16 Year Old And Her 10 Year Old Son And My Six Month Old. So Whom Of The Above Did The Transaction On Sunday???? Your Website Tables Out Types Of ********* ****s But You Couldn’t Care Less To Investigate Further. Can’t Even Tell Me Whom The Funds Went To. I Have Been With This Bank Since 2015 And Only Now I Experience Such. Your Consultant Is Not Sincere And Couldn’t Care Less But To Give Feedback Such As “I Can’t Tell You What Happened”. Hire People Who Sympathises With Others And Who Actually Give Constructive Feedback/Support.

So Cause A ********** Transaction Took Place Where I Reside Nothing Can Be Done???? A Transaction Where I Only Get A Notification 4 Days After. How Am I Supposed To Survive This Month When Im Missing R4500