HB
H B

1 reviews | Active since Dec 2016

18 May 2022, 15:40

Worst Customer Service Ever from FNB Connect

It's three weeks since I am unable to receive SMSes. 69 phone calls to FNB. 12 emails. 14 call back phone calls from FNB agents who just spoke generic stuff and I have not heard back from them again! 7 different reference numbers created by FNB with no resolve whatsover. Today I failed to finalise 4 transactions because of this!!!! FNB does not care, does not give a damn and have no proper service whatsover. CAN SOMEONE AT FNB DO SOMETHING, PLEASE????????????????? This is the worst customer service ever!!!!!!!!!!!!!!!!!!!

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Replies (1)
HB
H B's update18 May 2022, 15:55
Reviewer Update
This is the same nonsense You people reply with for three weeks. Each time you create a new reference number and another agent calls whom I never hear from again. Its going on for three weeks. When will someone actually do something?????????????? it's the same response over and over and over again!!!!!!