Worst Customer Service Ever

Good afternoon<br> <br> i Angelo have tried to open a online cheque Account with Fnb. The account was open successful which i did receive and sms to confirm this. However when i called the callcentre to tell them i was not happy receiving the card via courier they cancelled the card which i requested then sent the card to the branch being fnb crescent. Upon arrival at the fnb in crescent i was advice that they cannot issue the card that was delivered to the bank as there is duplcate profiles on their system. I told them i cannot wait so i came back the next day during my lunch hour i was assisted by a pleasant consultant she assisted me with my query. she tried calling the call centre to advise them of the problem that had happen an was promised to get back to me the next day by the team leader nadine that was present however i did not get any feedback until i called today at 3pm. She told me that the consultant is busy and she is almost done she will get her to call me. i did open a cheque account with absa an i am happy i dont want this card pathetic service from FNB wont recommend to anyone ever. thank you