1 reviews | Active since Feb 2012
Worst Customer Service agent ever
<p>I logged onto FNB this morning via my app to using the Secure Chat service. I was met with a rude agent Sanelisiwe Sithole, who took her own sweet time to respond to my query and when she eventually did it was as if I did not matter.</p> <p> </p> <p>I am definitely moving my salary to Capitec bank. FNB doent know how to treat their clients</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)