Worst customer service

If I could give zero I would.

I've been calling fnb for over a month with regards to my sim card not being able to access the internet but nothing has been resolved.

The past 2 days I've spoken to two consultants even have a reference number that it was apparently escalated to the technical team but it's still not resolved.

I've stopped buying data because I cant use my sim for the purposes I got it for. Worst of all today I called in and two consultants hung up on me after being terribly rude and refused to give their names. I'd like for those consultants to call me and apologize for such behavior it's no way to treat. Client.... I know calls are recorded so it should be very easy to figure out who they are! I'm extremely frustrated and I'm honestly disappointed I've been using fnb for the longest of times i even vouch for it but after today's experience I'm afraid I dont want to even continue with this bank. By far the worst customer service...