WORST customer service

If I could give FNB 0 stars I would!

I have non-stop issues with FNB!

As soon as one problem is resolved another one comes up and it takes MONTHS to get it sorted out!

I have been struggling for months to get my Premier accounts downgraded to Aspire because the banking fees are ridiculously expensive. Nevertheless after a long fight I got my accounts downgraded. I have been on Aspire for less than a month. I got an email to say that my Aspire credit card has been closed as per my request! I have never requested to close down my account! I want to know where FNB got this idea! I have talked to several people on the FNB app and no one has helped me! Honestly worst service ever!