MS
Mpho S
1 reviews | Active since Jun 2013
09 Apr 2019, 17:14
Worst customer service
Cant believe this is the bank that says "how can we help you" maybe it should be changed to how can we not help you.
Two weeks after my first complain and they are still asking me for the same documents I've sent them weeks ago, infact i've sent the same documents twice already this week. They are really not helpful.
If you're considering joining them look at their overall rating here on Hellopeter
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Replies (1)
FNB (First National Bank)'s replyOfficial
10 Apr 2019, 10:11Good day Mpho,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Your comments had been referred to FNB Wealth Segment who will be in contact with you.
Regards,
Hello Peter Complaints Team
***
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Your comments had been referred to FNB Wealth Segment who will be in contact with you.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply10 Apr 2019, 10:11
Official
Good day Mpho,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Your comments had been referred to FNB Wealth Segment who will be in contact with you.
Regards,
Hello Peter Complaints Team
***
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Your comments had been referred to FNB Wealth Segment who will be in contact with you.
Regards,
Hello Peter Complaints Team
***