1 reviews | Active since Dec 2017
Worst customer service
I logged a claim in Wednesday for my aunt in my fnb policy, turn around time i was advice 24- 48hours. When I called yesterday it was being assessed, today the funds supposed to be paid onto my account, when i called the consultant dropped the line on me saying that claim is pending. Iam do disappointed with the service I received from fnb life.
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)