WORST CUSTOMER SERVICE

I am so disgusted with the service delivery of the Randburg FNB branch. <br> <br> I opened a business account more than 7 weeks ago and to date have not received my card. I have been paying for this account to be open however I cannot do ANY business without the card. I have to follow up with FNB Randburg myself as there is no communication towards me. I received an SMS to say my card has been delivered, this morning when I wanted to pick it up I was told it has not been delivered. I expressed my concern and was told to relax and not scream and shout at the manager, saying I am unreasonable. How can I be unreasonable to complain about bad service delivery? Why must I keep my mouth shut after I am being **** to misled for over 7 weeks now. I am on the verge to close this account and move to another bank as this is not the magical and efficient FNB your marketing portrays. This is unfair and unjust and feel that FNB Randburg needs a serious attitude adjust for better customer service delivery. The brand manager has NO CLUE HOW TO TALK TO IRATE CLIENTS - SHE NEEDS TO BE REMOVED FROM HER POSITION OF POWER. <br> <br>