Worst Customer Experience

<p>I opened an FNB account about two months ago via calling their call centre. The lady I spoke to helped me to open the account and said that they will deliver my new card to my office (I then gave her the address). A few days later I called to ask when I will receive my card and they informed me that it is on its way, but I would have to visit the branch to force my account. That weekend I went to the Menlyn branch and activated my account/FICA and the lady who helped me said that she cannot issue a card as there is already a card assigned to me. Another two weeks passed and I still haven’t received the card, after which I called again. I kept being tranfered from one person to another, but still no luck.</p> <p> </p> <p>It's two months later and I still do not have a card. FNB has made it really hard for me to become a new customer.</p>