Worst costumer support ever

So people, FNB actually called me after my comment here!Imagine that... Asking my details to investigate my case!Imagine that..N they never contacted me back again!! It's been a week!Imagine that too..Surprise surprise... useless.. they just don't care!! Simple as that!! Worst costumer support in the whole world.. like seriously there must be a public authority taking care cases like mine n protecting the consumers!!This a totally unacceptable n completely unprofessional treatment to clients!!! Me complaining from April them to investigate n in reality ignoring me from the same time!!