Worst client services

Worst banking services A amount came into my account 1 mnth ago I keep calling the ***** department to find out why this amount is not getting cleared I go into the chat 4 times a day yet no one in fnb can give me answers 1 mnth fnb it's more then enough to get back to your clients this is my 3rd attempt to get someone to call me to investigate all u do is send me a reference number and say u will contact me within 24 to 48 hours 1 mnth has passed I m unsure of the future with fnb if u don't have clients services no one can answer our questions so what's the use of banking with fnb

Definitely won't recommend fnb to anyone I need my money its myn What kind of bank holds on to clients money and don't have a answer