WORST CARD DELIVERY EXPERIENCE

<p>FNB has uses CCD Couriers to delivery cards to its customers, even though they have received numerous complaints about this silly excuse of a company.</p> <p> </p> <p>FNB, here's why you need to terminate this service, or risk your name being dragged in the mud irrespective of your quality services with regards to banking.</p> <p>CCD Couriers are the worst courier company in south africa, I really dont know why is FNB using them. They sent me an email that they couldnt contact me, that was the first time they contacted me. i then took the liberty to call them and arrange for the delivery of my card. we agreed that the delivery man will bring it on monday(2017-04-10). i waited till 3h50 pm then called them, they hung up two times and on the third attempt, i was told that they are experiencing dificulties and i may not receive my card. why did they they not call me to notify me? they do not respect my time. this morning(2017-04-11) i was shocked when i received an email that they were unable to contact me, i then called them and they claimed the driver came yesterday and did not find me. I then explained to K****tjo Motaung that i am the one who called them yesterday and they then she said they will arrange another delivery for tommorow(2017-04-12), at first she wanted to claim that the driver even has pictures of my workplace, but changed her tune when i told her that calls are being recorded and they are the ones who said they cannot deliver yesterday, after i called them nogal.</p> <p> </p> <p>this company is the worst, I hope FNB terminates their contract with them. at this rate, they will be closed down in the near future.</p> <p> </p> <p>I have not received my card yet, FNB you will lose my business too, you dont respect your customers enough to outsource a reputable delivery company with a good track record. </p>