Worst Call Centre In South Africa

Tumeleng Mabe and the entire FNB Call Centre have a culture of wasting the callers and transfer to other departments as soon as possible. I spent 1 HOUR on he phone between the business department and the premier banking department to try to get my banking cards activated for international travel. i requested to speak to a manager several times with several departments but because they all still working remotely, this was not possible. I was told that i need to speak to three different departments and verify myself on the app and with security questions three times to activate all of my cards. I have never hated a company this much in my life! VBS Bank could take my business over from FNB at this point.