1 reviews | Active since Oct 2017
worst call centre ever
fnb call centre is the worst , it's the biggest waste of time . they make you wait on hold for almost 30 minutes before attending to your call and this has happened on numerous events. the agents show no compassion or empathy for your wait as well. total incompetency from such a big organisation.
Good Day Ms. Nicole
Thank you for your posting regarding the contact centre. Kindly note that we have forwarded your matter to the contact centre operations division for review of the service interaction provided to you.
You will receive feedback in 24 to 48 working hours.
Thanks
Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
Good Day Ms. Nicole
Thank you for your posting regarding the contact centre. Kindly note that we have forwarded your matter to the contact centre operations division for review of the service interaction provided to you.
You will receive feedback in 24 to 48 working hours.
Thanks
Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution