AZ
Angelo Z
1 reviews | Active since Sept 2014
30 Nov 2015, 15:26
WORST CALL CENTRE
I have been trying to get through to your call center, since this morning this is absolute nonsense.<br> <br> I have a FNB Platinum Cheque Account , and I cant get through to anyone I am calling to report that there are issues, with my balance to me it looks as if there is money missing from my account and I would just like some help understanding whats going on with my account but, I cant get that help due to the lines are busy I was on hold for 2 HOURS !!! this morning and i still was not helped I eventually put down the phone how is that in anyway acceptable , FNB has made allot of money off of me and i am a good loyal customer and i am not happy about this at all its very frustrating .
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
30 Nov 2015, 15:29Hello Marketing@,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 823587.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 823587.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply30 Nov 2015, 15:29
Official
Hello Marketing@,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 823587.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 823587.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
