JB
Jason B

1 reviews | Active since Dec 2011

20 Apr 2018, 11:18

Worst call center ever

Tried applying for a loan to make life alittle easier for me but the call center pushed me from pillar to post for 15min before cutting me off

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Apr 2018, 11:43
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***