AM
Andy M

1 reviews | Active since Oct 2018

02 Jul 2019, 14:54

Worst Business Bank in South Africa - My Vote

After an extended backwards and forwards with senior business banking personnel and after 3 online complaints today I went for my long awaited meeting regarding some business offerings that I was made by FNB. Sadly my experience was one of utter disappointment and a total waste of my professional time. I finally came to realise that the ONLY reason FNB Business banking pretends to be your partner in business is so that they can try and get you to sign a surety which is over and above the ridiculously one sided terms that you sign when you open an account in the first place. These conditions give them almost unlimited legal rights that you sign when you open an account in the first place. I find FNB business practice to be questionable to say the least as at no stage in more than 8 conversations and mails did FNB suggest that this would be a requirement. You are better off self funding your business than trying to deal with this crew!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Jul 2019, 13:13
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,

Hello Peter Complaints Team

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