sK
sonneke K

1 reviews | Active since Oct 2016

17 Feb 2017, 12:08

worst brokers in the world!!!!

<p>first time for me to claim in 4 years since i have your policy ...i use my camera to make a living ??? now that its broken and its pass a month with no feedback could you please tell me how will i pay any bills let alone your stupid premium if i cant make any money with a broken camera ? with all the money i paid to you i could have bought 2 new ones by now ...which is sounding like a better option </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Feb 2017, 12:59
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)