Worst branch ever

Good Day.

I would like someone from head office and management to please contact me as soon as possible.

I recently visited Montague Gardens FNB, where a consultant Named Janine assisted me in taking out a FNB sim card and ported my Vodacom number to FNB. The consultant made a huge error that costed me my number when she mistakenly ported my number to someone else's account. My number which is my business line and a line I use for all important information and proof of payments, is now with someone else's account and can't be found by vodacom or fnb. This can result in *****. The branch manager was extremely rude and unhelpful in dealing with the case and did not understand the urgency of the situation.

Ayesha Vaid *** ID Number *** Cell Phone Number

A. Vaid