AE
Angelique E
1 reviews | Active since Nov 2019
24 Jan 2020, 12:06
Worst banking sevice EVER!!!!!!!!!
Once again reversing a debit order is absolutely impossible with the pathetic customer care service ive been trying the whole month already and no success even went into the branch and she sent me out with a toll free useless number. Its official I don't want to bank with FNB anymore. If u google the number its says ***Apparently its not correct. I phoned the number 4 times and everytime I come out by a different place. Officially done with FNB. So ANNOYED!!!!!
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Replies (2)
FNB (First National Bank)'s replyOfficial
24 Jan 2020, 12:46Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply24 Jan 2020, 12:46
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
AE
Angelique E's updateReviewer Update
24 Jan 2020, 14:54Thank you very much David from FNB you are a absolute JEWEL. People like you change our minds and keep us here. Thank you very much for solving my problem within less than 10 minutes.
AE
Angelique E's update24 Jan 2020, 14:54
Reviewer Update
Thank you very much David from FNB you are a absolute JEWEL. People like you change our minds and keep us here. Thank you very much for solving my problem within less than 10 minutes.