PM
Phiwe M

1 reviews | Active since Nov 2013

27 Nov 2015, 10:40

Worst Banking Service Provider

Your bank does not honour the conditions of contract!!!<br> <br> You advise clients that they gain Slow Lounge entry subject to the clients meeting some qualifying criteria, but when the clients do meet the criteria then you want to charge them for entering the slow Lounge!<br> <br> This is bad business practice, theft even!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Nov 2015, 11:06
Official
Hello MhlangaP,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.

The reference number is 821324.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)