JF
Joe F

1 reviews | Active since Jun 2015

18 Jun 2015, 21:25

Worst banking service ever

We are a Motorsport club with 2 accounts and a small investment. Our account has been suspended with out any notice, warning or request. Quintin is resposible for this account and he can't tell us why the account is suspended/on hold. He does not come back to us and he does not take our calls. The national call centre can't tell us why. We have a national motorsport event in 30 days and our Sponsorship money from a major Car Manufacturer in Uitenhage is now untouchable. We must book accommodation,flights, toilet service, vehicle hire<br> officials and many more and we are stuffed. We can't even get the money out to change banks. This is pathetic, low and sick. We don't have an overdraft or owe them anything. We have been doing this event for 33 years with the same sponsor and the reason why we have achieved this for so long is because it is a transparent no frills honest budget and genuine respect. FNB YOU SUCK!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Jun 2015, 10:34
Official
Hello rallyassn,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 690585. Please be advised that the hold has been uplifted.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)