DvdM
David van der Merwe

1 reviews | Active since Sept 2016

30 Jan 2017, 06:45

WORST BANKING EXPERIENCE PROMISED BY FNB

<p>I have gone to increae my business banking limit in order to do online transfers on Thursday at the FNB Montana branch</p> <p> </p> <p>On Sunday evening no option as available to do immediate transfers _ pay and clear - How can you have some functionality at a time and some not</p> <p>MOnday morning - want to do transfers - keep on getting message that indicate daily limit exceeded and that after it has been increase</p> <p>Up to know i did not had any positive or good experience with FNB - everytime something is change something else is wrong and you hve to go into the brach to correct it.</p> <p> </p> <p>What a waste of time to deal with FNB!!!!!!!</p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Jan 2017, 09:23
Official

Good day Ms. Soysere

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

DvdM
David van der Merwe's update30 Jan 2017, 09:41
Reviewer Update

Apologies just dont do it for me any more - that is all that I get form FNB!