DA
Dorothy A
1 reviews | Active since Jul 2019
05 Feb 2020, 19:04
Worst banking experience for international customers
For months now I have been struggling with my international ATM withdrawal and POS purchases despite contacting the bank several times. I have sent countless emails but my problem still persists. It's frustrating when you have money in your account but can't access it!
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Replies (1)
FNB (First National Bank)'s replyOfficial
06 Feb 2020, 10:44Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply06 Feb 2020, 10:44
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
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