Worst Banking Experience Ever!!!

We app**** for a business bank account with FNB in August this year. After numerous phone calls (all from my side), the account is still not open! Furthermore, they sent through FNB has deducted monthly bank charges for the account. We have received a card but according to the call centre the account has not yet been opened. We spoke to Lindiwe Sethole who advised that should resend all the FICA documents which we had previously sent. We are back to the start again. Completely disgusted at the (lack of) service received. We have a good inclination as new entrepreneurs to take our business to other service providers. AND THEY CLAIM TO BE "A BANK BUILT BY ENTREPRENEURS."

Greatly disappointed...