1 reviews | Active since Jun 2016
Worst Banking Experience
<p>So last week friday went to the tellers at fnb mdantsane city got there at 14h00 only to be assisted at 17h35 by the teller there was only one teller his name was Mike i think who didnt even have lunch that day because there was no one to assist or relieve him. There manager of yhe branch was out of office and spoke to Ian who was the team leader who told me he could do nothing about what was happening. The old people in tge queue were sitting flat on the ground some had been there as early as 11am but still had lnt been assisted. This was not the first time that this was happening at this branch and still nothibg was being done month end its going to be the same nonesense. Feels like nobody really cares because its in a predominantly black area its been months of this horrible customer service and im tired hire more tellers at the branch the are 3tills at the tellers do somethig about it.</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 951444
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 951444
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
