WORST BANK, WORST SERVICE

Honestly, I am just so disappointed at the service provided by FNB.

I'm paying for a premier account, yet I am bounced around from person to person because no one knows what's going on.

Please explain how money goes missing from my account overnight, but there's no record of the transaction. No one at the company understands what the hell happened. I was told to email private client services, instead, my query was closed as "revolved". No one contacted me. No one has resolved my issue.

Sies FNB. Sies for your employees. Sies for whoever trains the employees.

I am going to name and shame all of these people:

Thobani Radebe - you closed both my tickets without contacting me to explain what's going on

I just want to know where that money went. R404 is missing from my account. One cannot just let that slide without a trace???

Buyisiwe, Siphokazi, Alscia, Maria. All from secure chat. I was transfered 5 times for no one to resolve my query.