Worst bank with rhe worst service

I have been with FNB for more than 3 years. I opened an account with them due to poor service at my previous bank. In the last 2 years they closed my account twice... the first time with money still in the account... Now i visit my nearesr branch which happens to be FNB Carletonville... Theres no que just a bunch of people standing around the enquiries but the lady at enquiries aint helping anyone at all so i walk up to her and ask her for assistance. First of all She doesnt look impressed that i am asking her to do her job by assisting me... secondly i explained my problem... and yet she tells me to wait while she assists the others but theres no assistance at all not even a direction indication as to where in the bank i should go. I have decided to switch banks now as i cannot be expected to go in every few months to PAY to reopen an account which is what happens... every time so far they did not simply re open my account but i have to pay to open a brand new account... The service is terrible and i wouldnt recommend FNB to anyone i know.